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faq


Frequently Asked Questions

Q. How much does it cost to advertise using TxT2Look.com?

A. Each property code is priced from $19.95 for a single listing all the way down to just $6.95 for the 100 code plan. Each code includes 30 free text messages sent per month per code and if these are used up, it is only an additional $0.20/text after this!

Standard sign riders are available for $12.00 each and custom riders that allow you to select your own company colors and custom keyword are available for $22.00 each. Both include shipping (or you can print your own if you like!). Note that each sign rider is unique as a print file because of the individual keywords/codes and to make sure you explain this to your printer if having done yourself. We recommend that you do have us supply them as we know the price is competitive, there is no delay in dealing with a printer and they are usually shipped within 24 hours

Q. How many listings can I advertise?

A. You can advertise an unlimited number of listings. Please contact us direct for volumes over 100 or custom packages for brokers or other large volume users.

Q. What listing details should be included in the message?

A. We have predetermined fields for you to quickly and easily enter your listing details into. These are specific to the item you are selling and include things like the listing address, price, details, link to your website, your contact information, etc..We also provide a custom field for you to customize your listing if you prefer.

Q. How much information can I fit into one text message?

A. You can type up to 160 characters with SMS (Text Messaging). However, using TxT2Look, we provide the ability to include all the necessary information on the item you are selling or promoting and depending on how much information you enter, the interested party will receive between 1 and 3 parts to their text message.

Q. How do I attach your code to a For Sale/Lease Sign?

A. You can attach the codes with standard corroplast sign riders. Custom riders and signs are available on request. You can also use your own sign or banner supplier if you choose.

Q. What does it cost a person to send a text to get the instant information on the listing?

A. The service is free to users and they only pay their standard text message rates from their wireless carriers and based on the current plan they have.

Q. Do I need to have a certain cell phone plan or company to use this service?

A. No. Our service and short code works with all wireless carriers across the United States and every cell phone on the market accepts text messages (even if "you" don't currently text!).

Q. What is text messaging and how do I do it?

A. Sending a text message is essentially sending a short message to a phone number. Over 4 billion are sent each day across the country and the numbers keep growing.

HOW TO SEND A TEXT MESSAGE:

Press MENU on your phone
Select MESSAGES
Type a message on your phone’s keypad (this is the "keyword" on a sign)
Enter TxT2Look's shortcode number 43677 (this is like our phone number)
When finished, press OPTIONS and/or SEND

For a great overview on the simple process, click here; www.ctia.org

If you have a Blackberry Bold, click this link to a video to walk you through it

Q. Why is text messaging better than audio tours?

A. Although two completely different types of marketing approaches, text messaging is now more popular than making telephone calls and hard wired into our culture as the preferred way to communicate. It is instant and there is no person to listen to on the other end of a phone explaining a long list of details or features. With a text message, you are also able to keep the information on your phone for viewing or making contact later. You can also forward the text with all the details to a friend or family member. As an agent, you are also able to capture the lead of the person requesting the text info if they opt-in and request a showing, price change or want to know about an open house.

Q. I want potential buyers to call my phone number on the sign, why would I give them information?

A. The reality is, people buying a home research the market and properties by a. driving by, b. online (MLS) and c. newspaper ads. None of these marketing methods allow an agent to measure the response rates or capture a lead. By enticing a potential buyer to send a text message to receive basic property details, TxT2Look captures their cell phone number to follow up on later along with also providing an automated value added service. TxT2Look offers a measurable, efficient and leading edge marketing platform that offers so much more than just a traditional sign.

Q. Will potential buyers not call my phone number anymore?

A. Absolutely not. Offering our TxT2Look service is simply a matter of providing a better service to sellers along with giving consumers what they are now demanding; "Instant Information". Providing basic listing or for sale details via text message is capturing a whole new segment of the market and research has shown it generates more interest which leads to more calls. And remember, if someone doesn't text (yet!), nothing stops them from calling your number as they normally would!


Q. How do I update my listings?

A. You can quickly and easily update your listings at any time by logging into your account at www.TxT2Look.com/login.

Q. What happens when a listing is sold, rented or leased?

A. You can easily update your listing with new details and then retrieve your sign and place it on another listing.

Q.  Are ad codes reusable?

A. Yes. The ad code is assigned to you and can be reused for any listing.

Q. How do I deactivate a listing?

A. You can deactivate any of your listing codes online within your password protected area on our website.

Q. What if I want to cancel my subscription?

A. Canceling your subscription is easy to do. If you signed up using a PayPal account, you can log in and cancel it from within there. If you used a credit card, simply contact us by email at admin@TxT2Look.com with your request along with your reason for wanting to cancel and we can do it for you. Note: Any cancellation of subscriptions must be made prior to the monthly renewal date. 
Q. How can I follow up on SMS (Text message) inquiries?

A. You will be notified via text message when a lead comes in from a potential buyer who has requested you to contact them. You can contact the prospect by phone or text at that point. All activity and every number for text information for each listing code is available from within your account on our website.

Q. Do you have any video tutorials to help walk me through any steps?

A. Yes, click here to access various tutorials.